Director of Learning & Development

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PMG Worldwide Published: January 4, 2019
Fort Worth, Texas
Job Type



PMG is a digital agency that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG uses strategy, creative, media, and insights to deliver against its mantra of Digital Made for Humans (TM). Founded in Fort Worth, Texas and with offices in Dallas, Austin, Los Angeles, and London, PMG's work for brands like Apple, Beats by Dre, Sephora, Cirque du Soleil and OpenTable runs across 50+ countries globally and has received top industry recognition from Cannes Lions to Adweek Media Plan of the Year.

Ranked by Deloitte, Inc., and Entrepreneur as one of the fastest growing companies in the nation, PMG has grown because of its commitment to continuous improvement, business integrity, and cultivating dynamic relationships. That's why the agency has retained 90% or more of its clients over several years, and why Ad Age ranked PMG #5 in its annual Best Places to Work list two years in a row.


  • Responsible for managing, overseeing, and strategizing to define PMG’s L&D portfolio
  • Evaluating individual and organizational development needs
  • Designing and delivering e-learning courses, workshops and other trainings
  • Assessing the success of development plans and helping employees make the most of learning opportunities
  • Designing in-house scalable solutions that include a blended approach to learning such as coaching, classroom training, 1:1 session, & e-learning
  • Helping managers develop their team members through career pathing
  • Ensuring proper integration of learning and development with other PMG departments to create the best learning environment for our employees
  • Creating and fostering key team relationships to encourage collaboration and use of Learning and Development services across the agency
  • Interfacing with employees and management to determine agency training priorities, implement best practices, mitigate issues, and identify continual improvement opportunities for L&D portfolio
  • Selecting or creating materials and appropriate delivery methods for programs on a variety of topics (i.e., new employee orientation, job skills training, or performance appraisals) to increase an employee's individual performance
  • Managing the relationship with the LMS vendor (i.e., Litmos/ PMGU)
  • Supporting and monitoring the implementation of new courses, course enrollments, and learning path updates for new and existing employees


  • Bachelor’s degree in human resources, training and development, business, education or equivalent work experience 
  • Instructional Design experience strongly preferred
  • 8+ years of learning and development experience or related work experience
  • Strong management and team development skills
  • Ability to build and lead a high performing team
  • Proven experience managing a Learning & Development portfolio consisting of multiple program work streams 
  • Proficient knowledge of effective learning and development methods
  • Strong understanding of e-learning platforms and practices
  • Strong interpersonal and relationship building skills at all levels across the agency with a high capacity for influence and collaboration
  • Ability to produce best-in-class training deliverables 
  • Ability to handle multiple projects simultaneously
  • Excellent written and verbal communication skills with a strong business acumen 
  • Strong problem-solving and decision-making skills
  • Strong analytical skills with proficiency in Microsoft Excel & Microsoft PowerPoint